Questions teams ask before using hiddenhand.

hiddenhand is a document workflow platform for live events and creative delivery teams. It helps turn briefs, supplier quotes, design files, and exhibitor manuals into clearer working outputs that are faster to review and easier to act on.

hiddenhand is built for teams handling document-heavy project work under deadline, including account teams, production teams, project managers, procurement leads, and operations teams in the live events and creative industries.

Much of event delivery depends on slow manual document work: reading dense briefs, comparing supplier quotes, checking dates, finding scope differences, and turning scattered information into usable notes or tables. hiddenhand helps reduce that manual admin and makes the important details easier to see.

Not in the traditional sense. hiddenhand is focused on the document-heavy work that often sits around project management: extracting information, comparing details, checking risks, preparing summaries, and creating clearer material for the team to use.

No. hiddenhand is designed to support the way delivery teams already work. It helps produce clearer outputs from the documents you already receive, so your team can review, decide, and move forward faster.

hiddenhand is being built around four practical workflows: brief analysis, quote comparison, design verification, and exhibitor manual management. Each workflow is aimed at making dense project information easier to review and use.

Brief analysis helps turn client briefs into structured notes, key details, timelines, and next steps. The goal is to make the first pass through a brief faster while preserving the detail teams need for delivery.

Quote comparison helps teams review supplier quotes side by side. It extracts structured pricing and scope information, compares totals, highlights useful differences, and supports faster commercial review.

Design verification is intended to help pull quantities, specifications, and cost-relevant details from design materials before they become delivery issues. This workflow is planned as part of the broader hiddenhand product direction.

Exhibitor manual management is intended to help extract requirements, timelines, contacts, cost lists, and compliance points from dense manuals. This workflow is planned for teams that need to turn long manuals into usable delivery material.

Yes. Where supported, hiddenhand can export structured outputs such as extracted tables, totals, metadata, and comparison data. The aim is to make the useful parts of a document easier to move into spreadsheets, notes, or internal review workflows.

Yes. hiddenhand uses AI to help read, structure, compare, and summarize complex documents. The AI is used to support document workflows, not to replace human review or decision-making.

No. hiddenhand is designed to use paid API-based AI services for production document analysis, and customer documents, prompts, uploaded files, extracted data, and responses are not used to train foundation models through that production workflow.

hiddenhand sends the context needed to complete the requested task, such as relevant quote text, extracted tables, document snippets, brief content, or conversation context. Provider credentials stay server-side, and project data is accessed through authenticated backend workflows.

Some parts of hiddenhand depend on AI document analysis. If your organization has specific data handling requirements, we can discuss which workflows are suitable and what deployment or processing constraints apply.

No. hiddenhand provides structured outputs, comparisons, summaries, and review support. Final commercial, operational, and delivery decisions should always stay with your team.

AI-generated outputs should be reviewed like a fast first pass from a careful assistant. hiddenhand is designed to reduce manual effort and surface useful details, but teams should still check important costs, dates, assumptions, and contractual information before relying on them.

hiddenhand protects project data through authenticated access, project membership checks, and role-based permissions. Files, extracted results, analyses, and conversations are accessed through backend workflows that verify the user and the project before returning sensitive data.

No. Project data is scoped to the workspace and checked against the signed-in user's access before it is returned. The app is designed so users can only access projects they own or have been invited to.

No. Uploaded files are stored privately and accessed through backend services after authorization checks. They are not exposed as public storage links.

No. API keys and provider credentials are kept server-side. The browser only receives public configuration needed for normal app operation.

hiddenhand treats uploaded files, quote text, extracted tables, and conversation history as untrusted content. The system is designed so instructions embedded inside supplier documents cannot override security rules, reveal secrets, change access controls, or alter backend behavior.

Supplier documents may contain any text, including malicious or misleading instructions. hiddenhand is designed to treat that text as document content, not as instructions for the system to follow.

Workspace access is based on project membership and role. Users must be signed in, and sensitive actions such as processing, editing, deleting, or saving analysis require the right level of access.

Supported file types depend on the workflow. Quote comparison currently focuses on common quote document formats such as PDFs and structured spreadsheet or CSV files. Additional workflows may support other document types as they are developed.

Yes. hiddenhand checks supported formats, file size limits, filenames, and basic file signatures to reduce the risk of malformed or disguised uploads.

Support depends on the quality and format of the scan. Clear, machine-readable documents generally produce better results than low-resolution scans, image-only PDFs, or documents with unusual layouts.

Extracted tables are structured so they can be reviewed in the app and, where supported, exported for further analysis. The goal is to make quote details, totals, and metadata easier to inspect without copying rows by hand.

Where supported, hiddenhand allows teams to download structured outputs such as selected CSV tables or grouped exports. Export behavior may vary by workflow.

Authorized users can delete documents through backend-controlled workflows. Deletion behavior may vary by workspace configuration and retention requirements.

Yes. Over time, hiddenhand is expected to explore supplier recommendations that use project context such as scope, budgets, timelines, document patterns, and the kind of support a team is looking for.

That is part of the longer-term direction. A supplier-side experience could help suppliers present capabilities, availability, categories, and relevant project fit in a way that is easier for event teams to review.

The model is not finalized. It may include supplier participation fees, referral revenue, or another structure tied to the business hiddenhand helps create. If commercial relationships influence recommendations in the future, the aim is to make that clear.

Accuracy depends on the quality, structure, and consistency of the source documents. hiddenhand is designed to make document review faster and clearer, but important figures, dates, assumptions, and obligations should still be checked by your team.

Yes. AI-assisted document processing can misread, omit, or misinterpret information, especially when documents are messy, inconsistent, scanned, or ambiguous. hiddenhand is built to support review, not remove the need for it.

hiddenhand organizes extracted information into more readable outputs, such as summaries, comparison tables, totals, notes, and action lists. This helps teams focus their review on the details that matter.

Teams should check final prices, exclusions, assumptions, dates, legal terms, tax treatment, delivery responsibilities, and any item that affects budget, scope, risk, or client communication.

hiddenhand can help compare supplier pricing and surface potential savings or cost differences. Those findings should be reviewed in context, since the cheapest option may not always match the required scope, quality, timing, or risk profile.

hiddenhand gives teams clearer shared material to review: structured summaries, extracted tables, comparisons, and notes. This can reduce the time spent chasing basic information and make handoffs easier.

Yes. Projects are designed around workspace membership so teams can collaborate around the same documents and outputs.

Yes. Sensitive actions can be limited by role, so teams can distinguish between users who need to view project material and users who need to process, edit, or delete it.

Where chat or analysis conversations are used, hiddenhand can preserve relevant context so follow-up questions are more useful. Conversation access follows project permissions.

Yes. By turning documents into clearer summaries, tables, dates, and action points, hiddenhand can make handoffs between account, production, procurement, and project delivery teams easier.

hiddenhand is currently best approached through early access or direct conversation with the team. If it sounds relevant to your workflow, contact us and we can talk through your document types and use cases.

Setup depends on your team, document types, and workflow needs. For early access, the most useful first step is usually a short conversation about where document admin slows your team down today.

The product is designed for operational teams, not technical users. Some setup or onboarding may be useful depending on the complexity of your documents and internal workflow.

hiddenhand is designed to produce clearer working outputs that can be reviewed, exported, and used alongside existing tools. Deeper integrations can be discussed based on team needs.

hiddenhand is focused on live events and creative delivery workflows. Some document-heavy teams outside that space may still find it useful, but the product direction is shaped around the needs of events teams.

Pricing depends on the stage of access, team size, usage needs, and workflow scope. Contact the hiddenhand team to discuss what makes sense for your organization.

Early access and trial options may vary. The best next step is to get in touch with a short description of your team, the documents you handle, and where the slow work currently sits.

Yes. A focused pilot can be a good way to test hiddenhand against real documents and real workflow pressure before a broader rollout.

A good pilot usually has a repeatable document workflow, a clear pain point, and outputs that can be reviewed by the team. Quote comparison, brief review, and dense manual extraction are strong examples.

Contact the hiddenhand team with the project context, what you expected to happen, and what happened instead. Avoid sending sensitive documents through email unless that has been agreed as part of your support process.

Send the hiddenhand team your question and any relevant procurement or security requirements. We can walk through the controls that apply to your workspace and identify anything that needs a deeper review.

Yes. A short conversation about your document types, workflows, and review process is often the easiest way to understand whether hiddenhand can help.

Include your team type, the kinds of documents you handle, how often you process them, and where manual review currently slows things down. A few examples of desired outputs are helpful too.